Support and technical service

At Colorlit LED, we prioritize prompt and effective technical support for all your LED display needs. Whether you have questions or require assistance, you can reach us via email at info@colorlitled.com, contact your sales representative, or use phone, WhatsApp, or our online chat app.

Our goal is to ensure you have a seamless experience with Colorlit LED displays, providing the best possible support to give you complete confidence in our products.

innovation of Colorlit LED screen

Multiple Ways to Get Tech Service

At Colorlit LED, we make it easy for you to get the help you need, whenever you need it. Here are three convenient ways to contact our technical support team:

Email

Got questions or need technical support for your LED display? Email us at info@colorlitled.com for a quick and efficient response! Our dedicated team is always ready to assist you with any inquiries or issues you may have.

Phone

Need immediate assistance with your Colorlit LED display? Give us a call! Our technical support team is just a phone call away, ready to help you with any problems or questions. We're here to ensure you have the best experience possible.

Sales Representative

Already in touch with one of our sales representatives? Feel free to reach out to them directly for any technical support or questions about your LED display. Our sales team is equipped to provide you with the guidance and assistance you need.

Preparing in Advance for Technical Support

At Colorlit LED, we make it easy for you to get the help you need, whenever you need it. Here are three convenient ways to contact our technical support team:

LED screen information For led screen tech support

The LED Screen Parameter Information

Online chat APP For led screen tech support

Online Chat APP

Video camera for video call to led screen tech support

Video Camera for Video Call

remote control software for led screen tech support

Remote Control Software

system software download for led screen tech support

System Software Download

Light on the LED screen

Light on the LED Screen

Steps to Obtain Technical Support

At Colorlit LED, we are dedicated to ensuring a seamless service experience for our customers. When you encounter operational or technical issues with your LED display, our professional technical team is ready to assist you promptly. Follow these steps to receive effective technical support:

Step 1 Describe Your Problem

Provide a clear and detailed description of your issue using text, pictures, and videos to help our team understand the problem thoroughly.

Step 2 Analyze the Problem

Our technical experts will analyze the information you provided, considering several potential causes to accurately diagnose the issue.

Step 3 roubleshoot the Problem

Work closely with our technical team to systematically troubleshoot and identify the root cause of the problem.

Step 4 Receive the Plan

Once the issue is identified, Colorlit LED's technical team will provide you with a comprehensive plan outlining the steps to resolve the problem.

Step 5 Implement the Solution

Follow the provided solution and operational steps to effectively fix the issue with your LED display.

Step 6 Gain Knowledge

This experience will equip you to handle similar issues independently in the future, making you more proficient in managing your LED display.

Talk To Us

Don’t hesitate to contact us with your questions.
Our sales & tech team will gladly point you in the right direction.

Contact Us

Our sale team will give full support and price you needed.